Smoky Mountain Model Works, Inc.
Asheville, North Carolina USA
Creating 20th Century Models Using 21st Century Technology
Smoky Mountain Model Works, Inc. 35 Springwood Drive Asheville, NC 28805
Ph.: (828) 777-5619 (10-5 M-F) Email: email@example.com
Ordering and Payment Instructions
This web site has no "shopping cart" ... you cannot order directly from it. Please email your order to firstname.lastname@example.org . Be sure to include your mailing address. I will respond with an invoice that includes shipping and payment options (check, money order, Paypal).
DO NOT mail a check/money order UNTIL you receive the invoice ... shipping charges vary wildly depending on your location and cannot be "guessed at" with any assurance.
I strive to offer affordable items ... I'm a modeler, too, and fully understand "sticker shock" on some items. Banks have routinely increased credit card processing fees for the past several years. These costs were absorbed until I was forced to either increase the item's retail price to compensate or discontinue the option of accepting a credit card directly. I chose the latter.
Likewise, international checks are no longer accepted.
You can still use your favorite credit card via Paypal but, since I have no control over their fees, a 5% processing fee will be added to the invoice total.
Every effort will be made to ship your order in a timely manner, however, if your order includes kits containing NWSL/Stanton Drive trucks or specialty parts, such as decals (which have a "shelf-life" and are ordered in small batches to keep "fresh"), your order may be delayed until the items are restocked. You will be notified (via email) promptly as to your order's status and updated frequently.
No order will be shipped prior to receiving payment-in-full.
Small items, like decals and detail parts, are shipped via USPS 1st Class. Kits are shipped via USPS Priority Mail and are insured. USPS has been the most cost-effective and "trackable" service since I started using them in 2002. Shipping via UPS or FedEx is not an option.
PayPal Instructions are explained on the invoice.